Indonesia
Outlook opened its first office in Surabaya in 1998 and opened the first furniture testing laboratory in Indonesia in 2008. The company’s sourcing reach includes the areas of Java and Bali and includes secondary offices in Cirebon and Semarang.
Through 20 years of growth, Indonesia is now known as one of the world’s leading furniture and decorative accessories manufacturers. Indonesia’s wood and rattan products are in high demand, particularly outdoor and indoor furniture made of the local teak, mahogany, mindi, and rattan.
Environmental sustainability in raw material sourcing and production methods are now the standard for Indonesian furniture manufacturers as consumers seek out environmentally friendly products.
Indonesia’s furniture sector is ideally poised for growth and expansion. Capitalizing on the country’s abundant raw material supply as well as its experienced labor enables Indonesia to focus on providing high quality furnishings, environmental sustainability, and functional design as well as competitiveness among emerging markets.
Outlook’s Indonesian Country Manager is Daud Musafar. Daud has been with Outlook since 2003 and in addition to managing operations throughout Indonesia, he uses his extensive technical expertise to also oversee the Surabaya testing laboratory.
Outlook International (SG) Pte., Ltd.
Indonesia Representative Office
Jl. Nangka blok A-16
Pergudangan Tanrise Southgate
Gedangan, Sidoarjo 61254
East Java, Indonesia
Tel: +62 (31) 891 7971
Contact Us
China
Outlook (Dong Guan) Furniture Services Co.
151 Jaio Yu Rd, Dalingshan Town
Dong Guan City
Guang Dong Province, 523820
China
Tel: +86 (769) 8561 5130/(188) 1981 0526
Contact us
Outlook’s China office has an excellent reputation in the China furniture industry, sourcing and inspected a wide range of product categories for customers since March 1999. Products include wood, metal and upholstered indoor and outdoor furniture, lighting, baskets, wallpaper, cushions and pillows, and billiard equipment. A wide variety of building industry materials including bathroom fixtures (i.e. faucets, mirrors, bath doors and hardware) are also available.
Sourcing and quality management services cover the following geographical areas:
- In Northern China (Hebei province, Tianjin) – outdoor furniture, metal dining sets
- In Eastern China (Zhejiang province, Anhui Province) – upholstered sofas and chairs, cushions and pillows, and wallpaper
- In Southern China (Fujian province, Guangdong province, Guangxi province) – outdoor furniture, upholstered sofas and chairs, metal furniture, acrylic furniture, accent furniture, billiards table/lighting, cushions/pillows, lighting, baskets, glass/ marble/granite, PU wall stone, stainless steel sinks, faucets, cabinet handles, knobs, and door locks
The China office also manages the Taiwan operation where sourcing includes mirrors, brass bathroom accessories, window blinds and acrylic furniture.
China’s Country Manager, Cindy Wei, has been with Outlook since 2002; she brings significant knowledge of the vendor base and years of exceptional customer relations.
Malaysia
The Malaysia furniture industry is amongst the top 10 largest exporters of furniture in the world, exporting around 80% of its production. Long-term exports to markets in the US, Japan, and Australia, has positioned Malaysia in a strong position in the global furniture industry. The recent growth in exports to UK, UAE, Saudi Arabia, the Philippines, and Russia has further solidified Malaysia’s position in the industry.
Popular exports include dining, bedroom, stools, and upholstery products. Most of Malaysia furniture is based on rubberwood material whether it is made of solid, panels or laminated board. Governmental sustainability programs will ensure the long-term supply of rubberwood material to meet future demands.
Outlook started providing sourcing in Malaysia in 1999 and opened an office in 2008, providing services to customers in the US, UK, and South Africa. Amran Wahab, with 30 years of furniture experience, is Outlook’s manager of Malaysian operations and is based in Muar, southern Malaysia, central to where much of Malaysia’s furniture is manufactured.
Please contact us to learn more about the services we can offer in Malaysia.
The Philippines
Outlook International (SG) Pte., Ltd.
Philippines Representative Office
Unit 5 & 6 Ground Floor, Northpark Bldg.
168 UN Avenue, Alang-alang
Mandaue City, 6014 Cebu, Philippines
Tel: +63 (32) 888-0930
Contact us
The Philippine office opened in March 1999 and has strong relationships with suppliers in the Visayas and Luzon regions. Outlook opened the first furniture testing laboratory in the Philippines in 2002. Using local designers, and in-house expertise, Outlook offers furniture designs that highlight local materials and the workmanship of highly skilled personnel.
The Philippines has a long history of shipping high quality furnishings to the USA. One of our suppliers has been producing furniture since 1947. Outlook has experience with a variety of indigenous raw materials including abaca, seagrass, lampakanay, raffia, tinalak, and others. These materials can be woven, cross-stitched and sewn to create unique and specially crafted handmade products including furniture, decorative accessories, baskets, pillowcases, placemats, table runners, coasters and carpets.
Materials like rattan, wicker, coco, and seashells are turned into beautiful table lamps, pendants and chandeliers. The country also offers various types of fossilized stone and petrified wood for a range of furnishings and has some of the finest hand finished GRFC (Glass Fiber Reinforced Concrete) products available. The region is also known for providing finishes that require a high buffed/rubbed sheen as well as hand-carved, heavily distressed finishes using woods and veneers from around the world.
Louwee Sarausad uses her 20 plus years of furniture experience to manage the Philippine operation. She has been with Outlook since 2001 and brings with her extensive knowledge of the local vendor base.
Thailand
Outlook began operations in Thailand in 1999 and opened an office just outside of Bangkok in 2003. Thailand has extensive production experience in both indoor and outdoor furniture, juvenile furniture, household functional products, seasonal products, home decor, mirrors, candles, lighting, kitchen and housewares, and decorative accessories. Like Malaysia and Vietnam, Thailand has an abundance of plantation grown rubberwood and a skilled labor force.
Outlook’s physical office was closed in 2015, and the business is managed from the Vietnam office. The current plans are for Outlook to expand sourcing and quality services targeting decorative accessories and lighting in Thailand with the goal of reopening a local office near Bangkok in 2021.
Please contact our Vietnam office regarding any inquiries regarding our Thailand sourcing services.
Please contact us to learn more about our services in Thailand.
Vietnam
Outlook International (SG) Pte., Ltd.
Representative Office No 24, 21st Street
Song Than Residential Area
Di An District, Binh Duong Province, 75000 Vietnam
Tel: +84 (2743) 734696
Contact Us
Today Vietnam factories are equipped with state-of-the-art equipment and finishing lines, many with extremely large capacities to meet the growing demand, and with the infrastructure to support the growing industry. New upholstery and metal forming factories are currently being added making Vietnam a complete sourcing location.
Outlook opened an office in Ho Chi Minh City in 2002, soon after Vietnam was granted “Most Favored Nation” status by the USA. In 2004, Outlook built a 15,000+ sq ft. office, showroom and the first dedicated furniture testing laboratory in Bing Duong Province. The testing lab provides both product and transit testing, ideal for supporting and delivering undamaged products to eCommerce consumers.
Outlook’s suppliers are located throughout the country and represent a variety of product categories. In addition to furniture, the Vietnam office sources decorative accessories, furniture components and construction materials such as kitchen cabinets, vanities, marble, granite, window blinds and plumbing fixtures.
The Vietnam office has also functioned as the Company’s Corporate Headquarters since 2010 and provides back office support and customer service for our Malaysia and Thailand operations.
Annie Ngo is the Vietnam Country Manager and has been an integral part of the Outlook team for over 15 years. Annie has a very strong knowledge of the Vietnam vendor base and her experience includes managing Outlook’s Thailand office for 3 years.
Taiwan
Taiwan, originally one of the largest exporters of wood furniture in the 80s and early 90s, is now known for producing a wide variety of high-quality building materials and components. Top quality brass faucets, brass bathroom accessories, high quality metal frame mirrors and other occasional/accent furniture produced with metal and glass are currently produced. Metal finishes using plating and powder coated processes are excellent. Suppliers also produce motorized (smart) curtains/blinds, curtain rods, rod finials, and clocks.
Outlook also sources and manages the export of high-end acrylic and metal/wood composite furniture. Outlook began sourcing and quality management services in Taiwan in 2001 and after a brief hiatus returned to Taiwan in 2008 where coverage includes all major manufacturing areas of the island.
Given the always changing manufacturing landscape in Asia, Taiwan is poised to continue a strong export market in higher-end quality products.
Please contact our China office regarding any inquiries regarding our Taiwan sourcing services.
Please contact us to learn more about our services in Taiwan.
India
Outlook International (India) Private Ltd.
F-38, 1st Floor, Vasant Square Mall
Plot #A, Sector B, Pocket 5, Vasant Kunj
New Dehi, India 110070
Tel: +91 (11) 4600 0535
Contact Us
Outlook’s India office is based in New Delhi and has been providing sourcing and quality services since 2010. Northeast of New Delhi is the city of Moradabad, which is a hub for metal and glass products including lighting, decorative accessories, and furniture. Southwest of New Delhi in Jaipur and Jodhpur are factories which specialize in wooden furniture using mango and acacia wood, many of which specialize in their ability to provide products with a “reclaimed” look. India also produces some of the world’s finest handmade rugs.
One of India’s main strength lies in building mixed-media products, combining wood with metal, wood with glass, metal, and glass. India leads many other countries in their ability to use multiple materials in a single factory. India also specializes in handmade processes including metal cladding, carving, and sand casting as well as producing some of the highest end metal products in Asia. The ability to combine the use of machines and hand skilled labor makes India’s furniture unique and allows vendors to adapt to fast changing fashion trends.
Another strong advantage with India vendors is their willingness to accept lower order quantities compared to other countries that are supplying from larger factories.
Sonia Singh has been the Country Manager since the initial formation of the branch office in India. She has over 23 years in the furniture and household accessories industries, with extensive experience in furniture, textiles, and floor coverings.
Mexico
Outlook entered the Mexico market in 2022, offering sourcing and quality control services for our customers. Using Outlook’s well-established procedures and processes, Outlook’s customers will experience the same level of service in Mexico as Outlook is known for with their Asian operations. Outlook’s 25 years of experience throughout Asia has provided a solid foundation for onboarding the operations in Mexico.
The initial sourcing categories in Mexico will include indoor/outdoor furniture, upholstery, decorative accessories & home decor, ceramics, hospitality furnishings, and materials for the home construction industry. The initial geographical focus will be in and around the cities of Mexico City, Guadalajara, Monterey and along the USA-Mexico border.
Originally planned for early 2020, the entry into Mexico was delayed due to the Covid pandemic. In order to expedite the entry in 2022, Outlook entered into a strategic partnership with Four Corners Sourcing Inc. Founded twenty years ago by a serial entrepreneur and the former CEO of Walmart USA, Four Corners shares many of the same attributes with Outlook International; a service company dedicated to integrity and operational excellence in sourcing, product development, quality control and order management. Utilizing Four Corners’ headquarters in Austin, Texas provided Outlook an ideal location to launch our services in Mexico.
Please contact us to learn more about our services in Mexico.